Thank you for shopping with HappyPins! We are committed to providing you with quality products and reliable delivery. This Shipping Policy explains how your orders are processed, shipped, and delivered.
1. Worldwide Shipping
We are proud to offer worldwide shipping. No matter where you are, we will do our best to deliver your package quickly and safely.
2. Free Shipping
We offer free standard shipping to most countries in North America, Europe, Asia, and Australia.
For orders shipped to Africa, South America, the Middle East, or other remote regions, additional shipping fees may apply. If you are unsure about your shipping cost, please contact us at sales@happypins.com before placing your order.
3. Shipping Time
Please note that shipping times apply after your custom order has completed production (which typically takes 10-15 business days).
Estimated delivery times:
- United States, Europe, and Asia: 5–6 business days
- Other regions: 7–8 business days (depending on customs and local courier conditions)
Please note these are estimated times. Actual delivery may vary due to customs inspections, holidays, or local courier delays.
4. Shipping Carriers
We mainly use trusted carriers such as DHL, FedEx, and UPS (or their local partners) to ship your orders.
For large orders or remote areas, alternative shipping methods may be used. If a change occurs, we will inform you in advance.
5. Customs, Duties & Taxes
We do our best to reduce the risk of extra customs or import fees. However, depending on your destination country, you may be responsible for customs duties, import taxes, or other related fees.
If you are charged additional fees, please contact us at sales@happypins.com with your invoice or proof of payment, and we’ll help where possible.
6. Expedited Shipping or Custom Delivery Dates
If you require expedited delivery or a specific delivery date, please contact us before placing your order. Additional shipping costs may apply depending on the carrier and destination.
7. Order Tracking
Once your order is shipped, you will receive a confirmation email with your tracking number. You can use this number to track your shipment directly on the carrier’s website.
8. Lost or Delayed Packages
If your package is lost or significantly delayed, please contact us at sales@happypins.com. We will contact the shipping carrier and work with you to resolve the issue as soon as possible.
9. Contact Us
If you have any questions or concerns about this Shipping Policy or your order delivery, please reach out to us at:
We appreciate your trust in HappyPins and will do our best to ensure your satisfaction!